| 4 | 4 |
<info>
|
| 5 | 5 |
<link type="guide" xref="sound-broken"/>
|
| 6 | 6 |
|
| 7 | |
<desc>Check that it's not muted, that cables are plugged in properly, and
|
| 8 | |
that the sound card is detected.</desc>
|
| 9 | |
|
| 10 | 7 |
<revision pkgversion="3.4.0" date="2012-02-19" status="outdated"/>
|
| 11 | |
<revision pkgversion="3.13.92" date="2014-09-20" status="review"/>
|
|
8 |
<revision pkgversion="3.13.92" date="2014-09-22" status="review"/>
|
| 12 | 9 |
|
| 13 | 10 |
<credit type="author">
|
| 14 | 11 |
<name>GNOME Documentation Project</name>
|
|
| 16 | 13 |
</credit>
|
| 17 | 14 |
|
| 18 | 15 |
<include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude"/>
|
|
16 |
|
|
17 |
<desc>Check that it is not muted, that cables are plugged in properly, and
|
|
18 |
that the sound card is detected.</desc>
|
| 19 | 19 |
</info>
|
| 20 | 20 |
|
| 21 | 21 |
<title>I can't hear any sounds on the computer</title>
|
| 22 | 22 |
|
| 23 | |
<p>If you can't hear any sounds on your computer, for example when you try to
|
| 24 | |
play music, try these troubleshooting steps to see if you can fix the problem.</p>
|
|
23 |
<p>If you cannot hear any sounds on your computer, for example when you try
|
|
24 |
to play music, try these troubleshooting steps to see if you can fix the
|
|
25 |
problem.</p>
|
| 25 | 26 |
|
| 26 | 27 |
<section id="mute">
|
| 27 | |
<title>Make sure that the sound is not muted</title>
|
|
28 |
<title>Make sure that the sound is not muted</title>
|
| 28 | 29 |
|
| 29 | 30 |
<p>Open the <gui xref="shell-terminology">system menu</gui> from the right
|
| 30 | 31 |
side of the top bar and make sure that the sound is not muted or turned right
|
|
| 60 | 61 |
</section>
|
| 61 | 62 |
|
| 62 | 63 |
<section id="device">
|
| 63 | |
<title>Check that the right sound device is selected</title>
|
| 64 | |
<p>Some computers have multiple "sound devices" installed. Some of these are
|
| 65 | |
capable of outputting sound and some are not, so you should check that you have
|
| 66 | |
the correct one selected. This might involve some trial-and-error to choose the
|
| 67 | |
right one.</p>
|
| 68 | |
<steps>
|
| 69 | |
<item>
|
| 70 | |
<p>From the <gui>Activities</gui> overview, start <app>Settings</app>, and
|
| 71 | |
click <gui>Sound</gui>.</p>
|
| 72 | |
</item>
|
| 73 | |
<item>
|
| 74 | |
<p>In the <gui>Sound</gui> window that appears, go to the <gui>Output</gui>
|
| 75 | |
tab. Make a note of which device and which profile are selected (so you can
|
| 76 | |
return to the default selections if changing them doesn't work).</p>
|
| 77 | |
</item>
|
| 78 | |
<item>
|
| 79 | |
<p>For the selected device, try changing the profile—play a sound after you
|
| 80 | |
change the profile to see if it works. You might need to go through the list
|
| 81 | |
and try each profile.</p>
|
| 82 | |
</item>
|
| 83 | |
<item>
|
| 84 | |
<p>If that doesn't work, you might want to try doing the same for any other
|
| 85 | |
devices that are listed.</p>
|
| 86 | |
</item>
|
| 87 | |
</steps>
|
|
64 |
<title>Check that the right sound device is selected</title>
|
|
65 |
|
|
66 |
<p>Some computers have multiple "sound devices" installed. Some of these are
|
|
67 |
capable of outputting sound and some are not, so you should check that you
|
|
68 |
have the correct one selected. This might involve some trial-and-error to
|
|
69 |
choose the right one.</p>
|
|
70 |
|
|
71 |
<steps>
|
|
72 |
<item>
|
|
73 |
<p>Open the <gui xref="shell-terminology">Activities</gui> overview and
|
|
74 |
start typing <gui>Sound</gui>.</p>
|
|
75 |
</item>
|
|
76 |
<item>
|
|
77 |
<p>Click on <gui>Sound</gui> to open the panel.</p>
|
|
78 |
</item>
|
|
79 |
<item>
|
|
80 |
<p>In the <gui>Output</gui> tab. Make a note of which device and which
|
|
81 |
profile are selected (so you can return to the default selections if
|
|
82 |
changing them does not work).</p>
|
|
83 |
</item>
|
|
84 |
<item>
|
|
85 |
<p>For the selected device, try changing the profile—play a sound after
|
|
86 |
you change the profile to see if it works. You might need to go through
|
|
87 |
the list and try each profile.</p>
|
|
88 |
</item>
|
|
89 |
<item>
|
|
90 |
<p>If that does not work, you might want to try doing the same for any
|
|
91 |
other devices that are listed.</p>
|
|
92 |
</item>
|
|
93 |
</steps>
|
|
94 |
|
| 88 | 95 |
</section>
|
| 89 | 96 |
|
| 90 | 97 |
<section id="hardware-detected">
|